Experience and channel layer
Customer-facing web, mobile, kiosk, reseller and enterprise channels interact with the platform through controlled service journeys.
- Web / Mobile / Kiosk
- Partner and reseller channels
- Account and self-service journeys
Business and operational core
The core coordinates tenants, products, orders, subscribers, billing, wallets, provisioning and operational state.
- Tenant and product catalog
- Subscriber and order lifecycle
- Billing, charging and reconciliation
Integration layer
The API and webhook layer isolates external systems from the internal domain model so providers can change without rebuilding customer-facing applications.
- Host MNO interfaces
- eSIM / KYC / Payment providers
- Enterprise and partner APIs
Security, audit and data governance
Role-based access, audit trails, data classification and controlled integration boundaries are essential parts of a digital operations platform.
- RBAC and separation of duties
- Audit and operational evidence
- Public / Internal / Confidential / Restricted data levels

